1. I can't launch the game client, what's the problem?
When you try to run TO client, it keeps saying “Cannot connect to server list”, please do following operations:
A. Check your network
B. Ensure it’s not during regular server maintenance time (each Monday 22:50 ~ 23:30 PST)
C. If there’s nothing wrong with your network, please temporarily turn off the anti-virus software when you run the game client
For more information about solution methods, please click the button on the right side.
2. "Startup engine[Graph]failed.->Init graph device failed" ,what should I do?
If you meet this problem "Startup engine[Graph]failed.->Init graph device failed" when you start the client after game installation, you may need to download a new version of ATI Video Driver.
3. How to report bug?
If you find some wrong things, please remember to provide such information after you click the button on the right side.
A. Location (listed on the map):
B. Quest / Item / Ability / NPC
C. Details:
D. Error Message(s) or some screen shots: