1. I lost item / I didn't get item from auction, what should I do?


Please add these two mail addresses "support@sh.miragame.com" and "noreply3@miragame.com" to the white list of your mailbox, so that you can receive case information from system mails (no-reply mails) sent by support. But DO NOT write to the above two addresses.

2. I used the T-Points and did not get items from the Shop, what should I do?